Security & Compliance

ClearConsent is built for hospitals and clinics with strict compliance requirements. Learn about our privacy protections, audit-ready records, and how to get security documentation during your evaluation.

Security & Compliance

Built for Hospitals and Clinics With Strict Compliance Requirements

ClearConsent is designed to meet the security and privacy standards that healthcare organizations expect, with documentation available during evaluation. This page gives clinical leaders, risk teams, and IT staff a clear picture of where we stand.

Healthcare security and compliance - diverse clinical team reviewing HIPAA-compliant consent platform privacy, audit records, and data protection standards
Our Commitment

Privacy, Security, and Accountability Built In

ClearConsent is built to meet the security and privacy standards that healthcare organizations expect. Here is a summary of our approach.

Patient data stays private and protected

Patient health data is kept safe with encryption and strict access controls. Only the right people can see it - and only the data they are supposed to see.

Each user only sees what they are allowed to see

Patients, doctors, admins, and system admins each have their own level of access. Sign-in security is built for healthcare settings.

A complete, time-stamped record of every consent

Every consent interaction creates a structured, dated record built for audit confidence and medico-legal defensibility - supporting internal review, legal processes, and regulatory inspections, where applicable.

HIPAA Compliance

Designed to Meet HIPAA Security Requirements

ClearConsent is designed to meet HIPAA security rules. We have had our compliance reviewed by an independent third-party expert, and we actively work to keep improving our security over time.

Reviewed by an independent HIPAA expert

An independent expert has reviewed our HIPAA compliance and helped us identify areas to improve.

We track and fix issues as we go

We have a clear plan to address any gaps and keep our security strong. Progress is tracked and documented.

Documentation available for organizations evaluating us

Our review summary and security documents are available to organizations that are evaluating ClearConsent, under a standard agreement - giving your team audit confidence from day one.

Our security protections include
  • Patient data is encrypted - both stored and when being sent
  • Each user only sees what they are supposed to, with two-step sign-in
  • Every access to patient data and consent is logged
  • Our live systems are kept separate and secure
  • We have a clear plan if anything goes wrong
  • Third-party service providers are under formal data agreements

For security and IT teams: Our full security documentation - reviews, policies, and evidence - is available when you are evaluating ClearConsent. Contact our team to request it.

Responsible AI

AI That Helps Clinicians - Never One That Decides for Them

ClearConsent uses AI to help patients understand consent and to assist doctors - but AI never makes medical decisions on its own. AI-assisted features are designed to support patient education and workflow review; clinicians remain responsible for clinical judgment.

The clinician reviews everything

AI suggestions are shown to clinicians for review. Nothing is saved without the clinician approving it first.

All AI activity is logged and controlled

We monitor and manage all AI activity so we can track its behavior and adjust it over time - supporting audit confidence across every interaction.

Patient data used by AI is handled safely

Any patient data used by AI tools is covered by proper agreements and treated with the same care as all other patient data.

FAQ

Security & compliance questions

ClearConsent is built to meet HIPAA security requirements and has had its compliance reviewed by an independent expert. We are open about where we are and are actively working to keep improving. Full documentation is available for organizations that are evaluating us.

Patient health data is stored with encryption and sent securely. Each user type - patient, doctor, admin, or system admin - can only see the data they are supposed to see.

Access is strictly controlled. Patients can only see their own records. Doctors see records for their assigned patients. Admins have management access within their organization. System admins have a full organizational view. All access is logged.

Yes. We can provide our compliance review summary, security policies, and supporting documentation to organizations that are evaluating us. Contact our team to request these materials.

Yes. ClearConsent signs a Business Associate Agreement with healthcare organizations before they go live on the platform. A BAA is a standard requirement for healthcare technology vendors that handle protected health information, and we are prepared to enter into one as part of the onboarding process.

Consent records are retained in accordance with applicable regulatory requirements and your organization's retention policies. Our team can discuss specific retention configuration options during your evaluation. Records are stored securely and are exportable if your organization needs to migrate or archive data.

ClearConsent has a documented incident response plan. In the event of a confirmed breach involving protected health information, we follow HIPAA breach notification requirements - notifying affected covered entities within the required timeframes and providing the information needed to fulfill their own notification obligations.

ClearConsent supports consent workflows involving authorized representatives - such as parents, legal guardians, or healthcare proxies - where the patient cannot consent on their own behalf. The consent record captures who gave consent and in what capacity. Our team can walk through the specific workflow during your evaluation.

Need compliance documentation for your review?

Our security and HIPAA documentation is available on request. Contact our team to start a conversation.

Talk to our team